Real Beer at Home | Purchase Real Ale Gifts Online

Data Protection Act
RealBeerAtHome.co.uk is an operating division of Yeovil Ales Ltd. We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it
When you buy through this website or register for our other services we need to know your name, postal address and address for shipment, e-mail address and telephone number. As part of the on-line ordering process our card processing company will require your credit card number, expiry date and other information. These details are not disclosed or known to us. The information is used and transferred by the secure server of the card processing company for the payment part of the transaction. We gather this information to allow us to process your registration, process any orders you may make and supply you with information on new products and services as they become available. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to your use of the website and the provision of our services to you in general. We may also use anonymous statistical information for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.

2. Our use of cookies and other information gathering technologies
We do not use persistent cookies for collecting other information from this site. We will not collect any information about you except for that required for systems administration and security of the web server, to maintain your shopping history and otherwise as described above. A session identity is required for the correct operation of the shopping basket. It is only used for on line purchase operation and expires when you leave the site.

3. How we protect your information
The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information and all passwords are encrypted. All financial transactions use industry-standard Secure Sockets Layer (SSL) technology to allow for encryption of, sensitive information such as your name and address and critically sensitive information like your credit card number.

4. Updating your details
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail.

5. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

6. E-Mail
We do not send random marketing e-mails to private email addresses. We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to sales@RealBeerAtHome.co.uk.